Our conditions 2027

OPENING PERIOD: From March 18th, 2027, to October 3rd, 2027.

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SERVICES INCLUDED IN THE STAY:

  • Swimming Pools: the opening of each pool follows a defined schedule.
  • Pool Sunbeds and Umbrellas: free of charge, subject to availability. (Reservations are not possible).
  • Sports and Recreational Activities: Free access to playgrounds, table tennis and basketball, beach volleyball, and football courts.
  • Entertainment Service: The entertainment programme will run from March 20th to October 2nd, 2027, with an increased number of daytime activities and evening shows from May 15th to August 28th, 2027.

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IMPORTANT INFORMATION:

  • Booking Confirmation: A written confirmation of the booking will be sent to the guest and must be shown upon arrival at the holiday park.
  • Garage: Included in the price for the following accommodation types: Borgo dei Colli and Virgilio bungalows, Lake, Romeo, Giulietta, Prestige maxicaravans, and glamping solutions. (Units without included Garages can book it for 20€ per night, subject to availability).
  • Booking Preferences: Any special requests made during the booking process (via official email) will be considered by our booking office, but cannot be guaranteed.
  • Progressive Opening of Services: Pitches, accommodations, and services will open progressively throughout the season based on occupancy and the schedule set by the management.

SERVICES AVAILABLE THROUGHOUT THE ENTIRE OPENING PERIOD: Bar, restaurant, pizzeria, market, and bazaar services.

SWIMMING POOL OPENING SCHEDULE:

The Rio, Playa, Reef, Bahia, Polinesia Lagoon, Palm Beach, and Baby Island pools will all be available during peak season (from July 3rd to August 29th, 2027).
Outside the high season, at least one swimming pool is scheduled to be open, weather conditions and operational requirements permitting.

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GENERAL TERMS AND CONDITIONS:

  • The management reserves the right to modify, suspend, or limit services and activities based on organizational needs or weather conditions.
  • Guests are required to comply with the holiday park's internal rules, which include respecting quiet hours, ensuring safety, and using the park's facilities properly.
  • Parasols and sun loungers may only be used in the designated areas.

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We wish you a pleasant stay and thank you for choosing our holiday park!

Bungalows, Maxicaravans and Glamping: booking and cancellation conditions

To guarantee your booking, we invite you to securely pay a non-refundable deposit of 20% of the total amount online. The remaining balance must be paid no later than 30 days before the arrival date, via a payment link automatically sent by our online payment system.

For bookings made less than 32 days before the check-in date, the full amount will be required to confirm the reservation.

Extras and the tourist tax must be paid at reception upon departure.

Cancellation Policy

  • The deposit paid is non-refundable.
  • If the cancellation is made up to 15 days before the arrival date, 50% of the total booking amount will be refunded.
  • If the cancellation is made within 14 days of the arrival date, no refund will be issued.

Attention: The rates are based on the type of accommodation and the reservation period, regardless of the number of guests. Therefore, if fewer guests arrive than initially booked, the price will remain the same. The booked period must be fully paid, even in the case of late arrival or early departure.

 

Check-in and check-out times

  • Check-in: Check-in at reception is available from 12 pm, while key delivery is guaranteed at 5 pm.
  • Check-out: Accommodation units must be vacated by 10 am, and keys must be returned to reception. It’s possible to stay inside the holiday park until 12 pm without any extra charge. After this, an additional fee will apply (for further info, please ask the reception office).

Pitches: Booking and Cancellation Conditions

STANDARD PITCHES

Bookings for Standard pitches are accepted with free arrival and a minimum stay of 3, 5, or 7 nights, depending on the season.

For stays between March 18th and May 12th, and from September 5th to october 3rd, no deposit is required (during these periods, cancellations are free of charge).

For stays between May 13th and September 4th, an online, non-refundable deposit of 20% of the total booking amount is required.

The remaining balance, including any extras and the tourist tax, must be paid directly at the holiday park reception.

Please note: Rates are calculated based on the pitch type, the length of stay, and a minimum occupancy of two persons.
The full amount for the booked period is due, even in the event of late arrival or early departure. Any delays must be notified by email to info@pianidiclodia.it, specifying the booking number.

Cancellation Policy:

  • The deposit is non-refundable.

 

PLUS PITCHES

Bookings for Plus pitches are accepted with flexible arrival days and a minimum stay of 3, 5, or 7 nights, depending on the season.

For stays between March 18th and May 12th, and from September 5th to october 3rd, no deposit is required (during these periods, cancellations are free of charge).

For stays between May 13th and September 4th, an online, non-refundable deposit of 20% of the total booking amount is required. The remaining balance must be paid 30 days before the check-in date via a link automatically sent by our online payment system. For bookings made less than 32 days before the check-in date, the full amount is required to confirm the reservation.

Any extra costs and the tourist tax, must be paid directly at the holiday park reception.

Please note: Rates are calculated based on the pitch type, the length of stay, and a minimum occupancy of two persons. The full amount for the booked period is due, even in the event of late arrival or early departure.
Any delays must be notified by email to info@pianidiclodia.it, specifying the booking number.

Cancellation Policy:

  • The deposit paid is non-refundable.
  • If the cancellation is made up to 15 days before the arrival date, 50% of the total booking amount will be refunded.
  • If the cancellation is made within 14 days of the arrival date, no refund will be issued.

 

PANORAMA, DELUXE, DUNE KIDS, ROYAL & LEADING PITCHES

Bookings for TOP pitches are accepted for 7 nights or multiples of 7, with fixed arrival days throughout the season:

  • Panorama E, D, C areas: Saturdays
  • Dune Kids D area: Saturdays
  • Deluxe A area: Sundays
  • Royal C area: Sundays
  • Leading A area: Sundays

To make a booking, an online, non-refundable deposit of 20% of the total booking amount is required. The remaining balance must be paid exactly 30 days before the check-in date via a link automatically sent by our online payment system. For bookings made less than 32 days before the check-in date, the full amount is required to confirm the reservation.

Extras and the tourist tax must be paid upon departure, at the reception office.

Please note: Rates are calculated based on the pitch type, the length of stay, and a minimum occupancy of two persons. The full amount for the booked period is due, even in the event of late arrival or early departure.
Any delays must be notified by email to info@pianidiclodia.it, specifying the booking number.

Cancellation Policy:

  • The deposit paid is non-refundable.
  • If the cancellation is made up to 15 days before the arrival date, 50% of the total booking amount will be refunded.
  • If the cancellation is made within 14 days of the arrival date, no refund will be issued.

 

CHECK-OUT FOR ALL TYPES OF CAMPING PITCHES

Pitches must be vacated between 7 am and 12 pm. Late check-out is subject to availability, involves extra costs and must be approved by the reception office.